Orders are shipped via USPS OR UPS. 
All orders will take 1-2 business days to process. We aim to get our orders out as soon as possible. However, processing time may take up to 3 business days. 

Delivery times may vary based on location. 

Please make sure shipping information is correct before check out. La Dulce Factory does not take responsibility for any issues that may occur during the shipping process (delays, lost package, stolen package, or damaged candy due to heat). Heat will damage the candy so please keep track of the shipment with your tracking number that is emailed after purchase. 

Standard Shipping rates will vary based on package weight and distance. Rates will be shown during the checkout process prior to payment. 

No Refunds allowed due to food product.